![]() Out of a half dozen project management tools that we’ve tried, Trello has been our favorite by far, and we’ve stuck it with for several years now. Here’s what we use to always know who’s working on what: Without being in the same room, managing the team’s productivity gets to be a little more complicated. Petersburg, I just input the three cities into WTB and see what works: I love World Time Buddy for that reason: it makes it really easy to enter a few time zones and find some overlapping times.įor example, if I want to schedule a call between myself in Newport, Lesley in Denver and Serg in St. With a team scattered throughout the world, scheduling calls and collaboration sessions across time zones isn’t the easiest thing. It’s easy to assign emails to other team members in the inbox.Ĥ) World Time Buddy – know what time it is anywhere in the world …and assigning tickets to other people on the team. Like exchanging private notes (that customers can’t see) on support tickets… Notes in action in the Groove inbox. It should surprise nobody that we use Groove for customer support ?Īs we’ve grown, we’ve built the collaboration features that we realized we needed into the product. It has replaced Screenhero, Skype and for us.ģ) Groove – customer support collaboration We use Zoom for our daily team meetings, as well as one-off calls that pop up throughout the day. I’m glad that we did, because we soon found Zoom, which has been stable, smooth and pretty pain-free for us (more so than Slack’s recently released video call feature, presumably built on Screenhero). Originally, we found that solution in Screenhero, which was going pretty well until Slack decided to buy them.Īfter the acquisition, the app wasn’t supported as well as it was before, and a few annoying bugs went unfixed for some time, so we dropped it and began searching for something else. We wanted something as simple to use and as pretty as Slack. Slack also serves as our virtual water cooler, giving our team a place to talk about anything, work-related or not, or even let off some steam.Ī few years ago, we were looking for a good app that would let us do voice calls and easily share screens at the same time, a burden that seemed to slow Skype down too much to make it usable. We use Slack to brainstorm, ask each other questions, pass files back and forth, compare notes on new releases, and much more. Now we have a lot of great tools to make communication a lot easier, whether it’s simply for staying in touch or for building the culture of the company:Įven a remote company needs a headquarters, and for us, that HQ is Slack, a team chat app. ![]() Staying In TouchĬommunication used to be the biggest challenge for remote teams, back when Outlook and conference call phones were the norm. Note: We first published this list in 2015, and I’m updating it to include the new tools we’ve started using since then, and removing the tools we’ve dropped. If you’re looking for new tools to fill any gaps in your own stack, I hope that this list helps. So today, I’m sharing the 18 tools that our remote team uses every single day. With that said, the best tools can add tremendous value. I think it’s far too easy to spend too much time thinking about which tool is better, when a better use of your time would be to pick any tool and move on to the hard work of using the tool. The action can be configured in YAML mode.We’ve replaced a lot of the benefits of having a traditional office with online apps.Input fields: Source Path, Hostname, Port, Login, Password, RemotePath support ENV VARs.It's possible to choose behavior on a command error: stop execution of whole pipeline and mark it as failed or ignore the errors and continue If a command fails, the next line will not be executed and the action will fail. Lines are executed from top to bottom, one command per line.By default, the action is marked as failed when a command exits with non-zero value.It’s possible to select working directory (by default it is user’s home directory).Authentication modes: Password, Private SSH key, Buddy’s SSH key.For example if a working directory will be changed in a one line, it won’t be in the another. If you switch off the "Run as a script" mode, the commands will be executed one by one in a separate shell session for each command line.You can choose between SH or BASH specific syntax. By default, the commands are executed as a regular script.The commands support Environment Variables. ![]() ![]()
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